Mission Stone, L.P.’s (“Mission Stone”) policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, Mission Stone’s policies and procedures are subject to change.
In the course of serving its customers, Mission Stone acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. This information – such as the customer’s account status, address, phone number, payment information, choice of products, and customer logs – is created and maintained by Mission Stone in the normal course of selling its products. In addition, Mission Stone may store customers’ electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.
Mission Stone will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of Mission Stone, its partners, its employees and other customers of Mission Stone's services. To protect the loss, misuse, and alteration of information that is collected from customers, Mission Stone has appropriate physical, electronic, and managerial procedures in place.
USE OF INFORMATION
Mission Stone will not share customer information with other customers or business partners. Mission Stone may aggregate and generalize information for its own use, to help it understand current market and customer trends. Mission Stone may also use customer information to provide its customers with system information or information about new or upgraded services.
DISCLOSURE OF CUSTOMER INFORMATION AND COMMUNICATIONS
Mission Stone will not disclose its customer’s personal and account information unless Mission Stone has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Mission Stone, Mission Stone’s customers, or others, or where Mission Stone has a good-faith belief that the law requires such disclosure.
Mission Stone also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Mission Stone stores or transmits for its customers. The circumstances under which Mission Stone will disclose such electronic customer communications are when:
- It is necessary to provide service to the customer;
- It is necessary to protect the legitimate interests of Mission Stone and its customers;
- It is required to cooperate with interceptions orders, warrants, or other legal process that it determines in its sole discretion to be valid and enforceable; and
- It is necessary to provide to law enforcement agency when the contents are inadvertently obtained by Mission Stone and appear to pertain to the commission of a crime.
Mission Stone disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Mission Stone will, however, review, delete or block access to communication that may harm Mission Stone, its customers or third parties.